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Complaints and suggestions

Complaints and Suggestions at the Institute

Guide to Communicating with Students
Mechanisms for Complaints and Suggestions

Complaints and suggestions at the Institute:

The administration of the Nile Higher Institute for Engineering and Technology emphasizes the importance of establishing a strong system for receiving complaints, not only from students but also from the administrative staff. The complaints and suggestions system is considered a good means of ensuring productive communication between the institute's administration on one hand, and the students and employees on the other hand, in order to solve and address problems related to educational topics and the administrative system, find solutions for them, deal with the submitted suggestions and requests, and help them solve their problems as quickly as possible in order to provide a better service that aligns with the institute's directions to ensure the quality of learning. And email .It is worth mentioning that the institute adopts several channels to communicate with students and employees to submit requests, complaints, inquiries, and suggestions that suit all categories, including traditional methods such as telephone (hotline), telegrams, mail, fax, and hand delivery, as well as digital methods such as WhatsApp applications and email through the unified complaints system at the institute.

For communication and complaints, please follow up from here:

Dean of the Institute
Quality Assurance and Accreditation Unit
Department of Communication and Electronics Engineering
Department of Civil Engineering
Department of Architecture
Student Affairs Administration
Financial Administration
Youth Welfare


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