The management of the Nile Higher Institute for Engineering and Technology emphasizes the importance of preparing
a strong system to receive complaints not only from the students of the institute, but also from the administrative
apparatus. To solve and confront problems related to education and administrative system issues, find solutions
to them, deal with proposals and requests submitted, and help them solve their problems as soon as possible,
with the aim of providing a better service consistent with the institute's directions to ensure the quality of
learning.
It is worth noting that the Institute adopts many channels to communicate with students and employees to submit
requests, complaints, inquiries and suggestions that suit all categories, including what is traditional such as
the telephone (hotline), telegrams, mail, fax and hand delivery, and some that are suitable for digital development
such as WhatsApp applications and e-mail via The unified complaints system at the institute.